FAQs
Some of our most frequently asked questions to help you find the answers you are looking for.
ORDERING WITH SELF
Our orders are posted out via a Royal Mail. We have two postage options available.
1. Standard delivery - 2-4 working days - Second Class Signed For service. This service costs £4.95 for orders under £50 and is free for orders over £50.
2. Express delivery - Next day where possible when orders are placed before 2pm.
We would always advise you to allow 3-5 working days for your standard delivery order to arrive. If you need your order delivered quicker than this, please select 'Express Shipping' at checkout for the next day service.
We endeavour to dispatch and deliver all of our online orders within 7 days of your order being placed, if you have selected standard delivery. If you have placed an order with us and it still hasn’t arrived with you, then please do get in touch with us at hello@self.uk.com and we will absolutely look into this for you.
Yes, we do! We actually have three stores located in the North East of the country. Please find details of where you can find us by clicking below.
Of course. If you’ve placed an order with us online and would like to return it to any of our stores, please feel free to do so. All we ask is that you bring your email confirmation of your order along with the original payment method, so that we can offer you a refund in-store.
Yes! Everything we have listed and available to purchase online is also available to be purchased in our stores. Please be aware that not all of our boutiques carry all of the same stock, due to their individual size, so we recommend getting in touch with us first if there is a specific product you’re after, as we can then advise you which store to visit.
Yes, we do! A small selection of our hand-picked products are only available to shop in-store.
Yes, we do, and if you are passionate about, and value, your employees' mental health, then we are the gift partner for you. Please feel free to contact us and discuss your corporate gifting needs.
About SELF and our stores
At SELF we stock a whole range of lifestyle, clothing and homeware brands. These include Plum & Ashby, Chalk Clothing, Chapter Organics, Ampersand Fragrance, Delilah Cosmetics, Eleven Loves, Freckleface, Sevin, Tutti & Co and many more.
We also have a wonderful collection of children's brands including: Bob & Blossom, StartRite, Rockahula, Kaloo, Mimi & Lula and lots more.
We have physical shops in Woodhall Spa, Bailgate Lincoln and Harrogate. You can also shop with us online too. All orders will come directly from one of our gorgeous stores and hand packed by our team.
Yes! We have a dedicated children's boutique in Woodhall Spa. You can also find a capsule collection of children's clothing, accessories and toys in all of our boutiques.
Our Little Self children's boutique in Woodhall Spa stocks the fabulous StartRite shoes. Our team members there are all trained shoe fitters too, so we can help your little one's find the perfect fit for their new footwear.
We have a full Delilah Make Up display in our Woodhall Spa, Lincoln and Harrogate stores. These displays contain a full range of testers so that you can try out the shades that Delilah offers. Our team members in each store are all Delilah trained too, so are well placed to help you make the right make-up choices.
Yes! We have an extensive FreckleFace Wax Melt bar in each of our Woodhall Spa, Lincoln and Harrogate stores. You can shop from a whole range of FreckleFace favourite scents as well as seasonal favourites.
Each of our Woodhall Spa, Lincoln and Harrogate stores have a wonderful collection of Chalk Clothing and Accessories. We also have our full collection available on the website too. If you can't find the size you are after in your local store, speak to a member of the team, or check the website and we can pop it in the post for you.
We are delighted to bring to our customers our own lifestyle magazine called Moments. This magazine is the perfect combination of coffee table style and interesting articles. We release this seasonally 4 time a year and this can be purchased both in our stores and online too.
Yes! All of our stores welcome well behaved dogs.
We offer a great personalised gift boxing option. Simply choose a range of items for your recipient and we will pack them beautifully into a gift box for you.
Shopping online? No problem, just get in touch with us and we can arrange to create a gorgeous gift box for you and send it directly to the recipient.
Our Woodhall Spa and Lincoln boutiques both have coffee bars. Giving you the opportunity to take 5 whilst you are shopping and enjoy a warm drink and a sweet treat. We have had so many complements on the coffee that we serve that we also offer take away coffee too.
We occasionally have positions become available in our stores. The best way to check this is to keep an eye on our Jobs page which you can find here. You can also follow our social media channels where we will notify our followers about any new vacancies.
We have 4 individual stores including Little Self, our Children's boutique. Each of their opening times are slightly different. You can find the details for each store here.
If you are looking for seasonal opening hours please refer to our home page where we will always provide clear information of any seasonal changes to our regular opening times.
As a small business we don't have a dedicated helpline for our customers. However, you can contact any of our stores and speak to one of our wonderful team members if you have a question. You can find all of the details for each store here.