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Delivery & Returns

Thank you for shopping with We pride ourselves on our quality & standards so we truly hope that you’re 100% happy with your purchase, however if you’re not, you can return any item within 14 days provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging. Please note that we unfortunately do not cover returns postage. Please send returns back to, 3 The Broadway, Woodhall Spa, LN10 6ST or 19a Bailgate, Lincoln, LN1 3AN. Please include a note with your order number on so that we can process your return/exchange efficiently and promptly. Please allow up to 10 working days for refunds to be processed from the date that we receive the items back, we do endeavour to be quicker than 10 days.

We package each item as though it is a gift, because whether you are treating a loved one or yourself we want it to feel special. Everything is hand-wrapped with care and sent with love from us here at Every single purchase matters to us and we want you to know that from the box it comes in to the tissue sealed with a sticker- every detail matters. Our products are well protected and are ready to be gifted straight to the recipient! We are also very environmentally conscious, so all of our packaging is environmentally friendly and recyclable.

We are pleased to offer free UK delivery on all letterbox gift orders and these are sent out second class as standard - please allow 3-5 working days for delivery. All other orders can be posted out either First Class at a cost of £3.95 or Second Class at a cost of £2.95, simply select which you would prefer at checkout. You can also choose to click and collect from our lifestyle boutiques which can be found at 3 The Broadway, Woodhall Spa, Lincolnshire, LN10 6ST or 19a Bailgate, Lincoln, LN1 3AN.